Frequently Asked Questions

Everything you need to know about powering your devices.

What is the average shipping time for my order?

Standard shipping typically takes 3-5 business days. Express options are available at checkout for faster delivery of your power solutions.

Do you offer a warranty on rechargeable batteries?

Yes, all GP rechargeable batteries come with a 12-month manufacturer warranty covering any defects in materials or workmanship.

How can I recycle my old GP batteries?

We are committed to sustainability. You can drop off your used batteries at any local electronic recycling center or designated retail collection points.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.

Can I return products if I change my mind?

We offer a 30-day return policy for unopened and unused products in their original packaging. Please contact our support team to initiate a return.

How do I know which battery size is right for my device?

Please check your device's battery compartment or user manual. Our website also features a 'Battery Finder' tool to help you match the correct model and voltage.