Returns & Exchanges

At GP Batteries, we stand by the quality of our power solutions and offer a 30-day return policy for unused products in their original packaging. If you are not completely satisfied with your purchase, our streamlined process ensures a quick resolution for your electronics needs.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number and proof of purchase to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Package Your Items

  Securely pack the batteries or chargers in their original retail packaging, ensuring all safety seals are intact and the RMA number is clearly marked on the exterior.

• 3.
  Ship the Product

  Send your package via a tracked shipping service to our designated returns center; please note that shipping costs for non-defective items are the responsibility of the customer.

• 4.
  Inspection and Refund

  Once our technicians verify the condition of the returned electronics, we will process your refund to the original payment method within 5 to 7 business days.